some items are missing as given in technical quotations at the time of placing orders I have booked 2 plants 30Nm3 and 50Nm3 which is received.
1) Sterilization filters and active carbon tank, when I complain about this there send one set of sterilization filters for 30Nm3 plant immediately via air cargo but refused to send active carbon tank.
2) In 50Nm3 plant also both items not receive they promised to send sterilization filters & one side rotometer which was received broken, which is not yet dispatch more than 15 days already pass after 1st complaint.
3) for Active carbon tanks for both plants company is refusing to give.
I humbly request company manager vickey and her boss, Alibaba to take immediate action on this and send missing items immediately as my installation for 50Nm3 is pending.